For ages 21+

yes baji Responsible Gaming Guidelines

Entertainment is enjoyable only as long as it stays within your own control. yes baji believes every player should enjoy betting consciously and within their own means. On this page we present the tools and advice that will help you stay healthy and in control.

For ages 21+ only
Self-Exclusion option
24/7 support

Age Limit and Core Principles

Betting is a form of entertainment — not a guaranteed way to earn money. Before playing at yes baji, keep in mind that every bet carries the risk of loss. Always wager only an amount that, if lost, will not affect your daily life.

Under our Terms and Conditions, every player must agree to the responsible gaming policy when creating an account. These rules are designed with your protection in mind.

If gaming starts to feel like stress rather than enjoyment, taking a break is the wisest thing to do. Our support team is ready to help in Bengali 24/7 — you can reach us at any time via live chat or email.

Core Principles of Responsible Gaming

  • Only bet what you can afford
  • Set a time limit in advance
  • Do not chase losses
  • Be honest with family and loved ones
  • Do not hesitate to ask for help when you need it

Tools to Keep Yourself Protected

yes baji provides several practical tools that let you manage your own playing habits yourself. To use them, contact our 24/7 live chat or email support.

Set a Deposit Limit

Set a maximum cap on your daily, weekly, or monthly deposits. Once a limit is set it takes effect immediately, but raising it will require a waiting period.

Session Time Limit

Decide in advance how long you will play in one sitting. When the set time is up, the system will remind you to take a break.

Cooling Off

You can temporarily suspend betting on your account for a set period — from 24 hours up to several weeks. During this time you can still log in, but you will not be able to place bets or make deposits.

Self-Exclusion

If you need a long-term break, request self-exclusion. Your account will be completely closed for the chosen period and cannot be reopened until that period ends.

Set a Loss Limit

If you lose more than a set amount, the system can automatically pause your betting. This is an effective way to keep losses in check.

Talk to Support

Contact us via live chat or email to activate any tool or to get assistance. Our Bengali-speaking support team is available 24 hours a day, 7 days a week.

Warning Signs of Problem Betting

When betting shifts from a habit to an addiction, certain signs appear. If you notice any of the following in yourself, take a break and do not hesitate to seek help.

Repeatedly betting to recover lost money: Placing more bets to make up for losses often increases the damage rather than reducing it.

Prioritising betting over family and work: Cutting back time with work, family, or friends to focus on betting instead.

Hiding betting activity: Keeping the amount of time or money spent on betting secret from family or close ones.

Feeling restless when not betting: Experiencing discomfort, irritability, or anxiety when unable to play.

Betting with money needed for essentials: Using money meant for rent, food, or other urgent expenses for betting.

Continuously increasing bet amounts: A tendency to bet larger and larger amounts to feel the same level of excitement as before.

Check Yourself

Ask yourself the questions below. If most of your answers are "yes", now is the right time to seek help.

  1. 1 Have I tried to stop betting but been unable to?
  2. 2 Have I borrowed money or taken money from someone I know for betting?
  3. 3 Do I become irritable or have trouble sleeping when I cannot bet?
  4. 4 Has a loved one or friend expressed concern about my betting?
  5. 5 Am I unable to focus on work or studies because of betting?
  6. 6 When I lose, do I place more bets to try to forget the loss or turn it around?

Where to Find Help

Acknowledging a problem is the first step toward solving it. You can get support through the channels below — having someone by your side makes the path much easier than facing it alone.

yes baji Live Chat

Talk to us in Bengali through our 24/7 live chat support. Requests for self-exclusion or account limits are processed immediately.

Email Support

If you want to share your situation in detail, write to us by email. Our support team responds in Bengali and provides assistance while keeping your identity confidential.

Family and Close Ones

Talk to a trusted family member or friend. Their support and observation can often open the door to professional help as well.

Professional Advice

Seek help from a psychiatrist or an addiction counsellor. Behavioral addiction is treatable, and conditions can improve with the right guidance.

Under our Privacy Policy, your identity and information are kept completely secure. The fact that you sought help is never shared with any third party.

yes baji's Commitment

Player protection is our priority alongside entertainment. yes baji is more than a betting platform — we are committed to creating a safe environment where every player can enjoy themselves consciously and in good health.

  • Age verification is maintained to prevent minors from opening accounts or betting
  • Self-exclusion requests are acted on promptly upon receipt
  • When problem betting patterns are identified, the support team reaches out following the established process
  • Bengali-language support is available at all times via live chat and email
  • Responsible gaming tools are free and can be requested easily
  • Player data and privacy are stored with the highest level of security

Frequently Asked Questions

To learn more about responsible gaming, you can visit our full FAQ section. The most common questions are answered below.

Contact our support team via live chat or email and let them know you want self-exclusion, along with how long you want it to last. Once the request is received, it will be activated as soon as possible. While self-exclusion is active, you will not be able to deposit or place bets on your account.

A request to lower a deposit limit takes effect immediately. However, raising a limit involves a waiting period — this is intentional, to prevent impulsive decisions that could lead to overspending. Contact support to request an increase.

Date of birth is verified when an account is created. In suspicious cases, a national ID card or other proof of identity may be requested. Withdrawals are not processed until age verification is complete. If there is any suspicion that an account is being used by a minor, it is suspended immediately.

No, even after the self-exclusion period ends, the account does not reactivate automatically. You will need to contact support yourself and request reactivation. This extra step ensures that the decision is made consciously.

Start by having an open conversation with them — express your concern without judgment. Encourage them to seek help. If needed, contact our support team and we can advise based on the situation. Consulting a professional mental health specialist may also be helpful.

Yes, for some people betting can develop into a behavioral addiction. It is related to the brain's reward system and is a recognised mental health condition. The good news is that with the right help and support, recovery is possible. Seek help without blaming yourself.