FAQ
yes baji FAQ — Bonus, VIP and Payment Questions
From claiming bonuses and depositing via bKash, to VIP cashback and live casino — this page brings together direct answers to the questions Bangladeshi players ask most about yes baji. For ages 21 and above.
200% welcome bonus up to ৳8,000
৳500 minimum deposit
24/7 live chat support
Whether you are new to yes baji or an experienced player — reliable information on opening an account, welcome bonus wagering requirements, yes baji VIP cashback tiers, quick deposits via bKash or Nagad, placing bets in the live casino and reaching 24/7 support — all of it is available on this FAQ page. Use the table of contents below to jump directly to the section you need.
Table of Contents
Bonus
Welcome Bonus
When you open a new account and make your first deposit, yes baji automatically applies a 200% welcome bonus of up to ৳8,000.
Log in to your account via yes baji Login, go to the deposit section, deposit a minimum of ৳500
using your preferred payment method, and keep the bonus option active. Example: deposit ৳1,000 and you get a ৳2,000 bonus, giving you a total balance of ৳3,000.
You must complete 25x wagering before withdrawing bonus funds.
No. The welcome bonus is given only once per player — at the time of the first deposit. Opening multiple accounts with the same name,
mobile number or payment method is against yes baji's terms and conditions
and risks having the bonus cancelled. For subsequent deposits, enjoy other promotions such as the weekly reload or Friday Dhamaka.
Bets placed on yes baji's slots and most table games generally count toward the wagering requirement.
Playing popular slots in the slots section — such as Fortune Tiger, Gates of Olympus or Sweet Bonanza — counts in full.
Contribution from some live games or sports bets may differ — contact the support team for specific details.
Yes, you can request to cancel a bonus while it is still active, but in that case any winnings earned from the bonus
are removed and only the remaining original deposit amount stays. It is easier to decide before starting wagering.
To cancel, contact yes baji live chat support and make your request clearly.
The maximum welcome bonus at yes baji is ৳8,000. So if you deposit ৳8,200, the bonus is ৳8,000 (the maximum at
200%), giving a total balance of ৳16,200. Wagering required: ৳8,000 × 25 = ৳2,00,000.
Once that amount has been wagered, any winnings earned from the bonus can be withdrawn.
VIP
VIP Benefits
The yes baji VIP program has three tiers: Bronze — up to 0.3% weekly cashback;
Silver — up to 0.5% weekly cashback; Gold — up to 0.8% weekly cashback.
Cashback is based on the week's net loss (total losses minus total winnings).
See the full list of benefits on the yes baji VIP details page.
Playing regularly and staying active on yes baji automatically moves you up to a higher tier.
To go from Bronze to Silver, and from Silver to Gold, you need to maintain consistent betting activity.
For details on specific requirements and benefits, VIP members can ask via yes baji live chat.
Weekly cashback is calculated on the net loss for the week — that is, the tier rate applies to what remains after subtracting total winnings from total losses. Example: as a Silver member, if your net loss in a week is ৳20,000,
৳20,000 × 0.5% = ৳100 cashback — this is the maximum rate for the Silver tier.
In addition to weekly cashback, yes baji VIP members get priority access to special promotions,
faster withdrawal processing, and dedicated support. At higher tiers,
exclusive offers and personalised service improve further. The full list of benefits
is available on the yes baji VIP page.
At yes baji, weekly VIP cashback is credited to your account. How it can be used and
whether any additional conditions apply depends on your specific tier. For Gold tier members,
the conditions are generally the most favourable. For details, contact support or visit the
yes baji VIP page.
Casino
Casino & Table Games
In roulette, a ball is released onto a spinning wheel and players bet on which number or colour it will land on.
yes baji Casino has live roulette tables from Evolution and Pragmatic Play Live
where you can play with real dealers. A single-number bet pays the most (35:1),
while a red/black bet carries the least risk (1:1). Minimum bet amounts vary by table.
Yes. yes baji's live casino runs smoothly on both mobile browsers and the app.
On the yes baji App, you can play live roulette, baccarat, blackjack, and Teen Patti
on both Android and iOS devices. Keep a stable internet connection for a good experience — live video streaming requires a fast connection.
In Teen Patti, each player receives three cards and the highest-ranked hand wins —
a trio (three of the same card) is the strongest. In Andar Bahar, a joker card is shown and the player
bets on whether the next matching card will appear on the "Andar" (left) or "Bahar" (right) side. Both games
are available in yes baji's live casino with Bengali-speaking dealers.
In baccarat, the "Banker" bet is most popular because it has the lowest house edge.
The "Player" bet is also popular, but while the "Tie" bet pays more, it occurs less often so the risk is higher.
yes baji's live baccarat tables feature dealers from Evolution and SA Gaming — card scores run from 0 to 9,
and the hand closest to 9 wins.
Support
Contact & Help
Yes. yes baji's support team is available 24 hours a day, 7 days a week — including holidays.
If you have a problem at night or early morning, you can speak directly with a support representative via live chat. You can also send an email at any time and receive a prompt reply.
For a faster resolution, keep your yes baji account username or registered mobile number handy.
Describe your issue clearly — for example, the transaction ID, the amount involved, and when the problem occurred.
For payment-related matters, having your bKash or Nagad transaction reference number ready will help resolve the issue more quickly.
yes baji offers two support channels: Live Chat — the fastest way to get an immediate response directly on the site or app; and Email — suitable for sending detailed issues or documents. Phone support is not available —
please use only these two channels.
yes baji's support team assists in both Bengali and English.
For Bangladeshi players, writing in Bengali is most convenient, and
sending messages in Bengali via live chat gets a clear and quick response.
Support is equally available in English.
For any issues with account verification, contact yes baji live chat directly.
Sending photos of your national ID or required documents by email can speed up the process. The support team will advise on next steps depending on the nature of the issue.
Payment
How to Deposit
The minimum deposit amount at yes baji is ৳500 — the same limit applies for every payment method. Whether you use bKash, Nagad, Rocket, Upay, or bank transfer,
a minimum of ৳500 must be deposited. This minimum must also be met to claim any promotion, including the welcome bonus.
yes baji does not charge any separate processing fee for deposits. However, your payment
service provider (such as bKash or Nagad) may deduct charges according to their own terms — that is part of the relevant app or service's conditions, not yes baji's.
Check your payment method's own charges before making a deposit.
yes baji supports five deposit methods: bKash, Nagad, Rocket, Upay
and bank transfer (including major Bangladeshi banks such as Dutch-Bangla Bank, BRAC Bank, and Islami Bank). Withdrawals can also be made via the same methods. Cryptocurrency
and international cards are not accepted at yes baji.
Log in to your yes baji account, go to the "Deposit" section, and select
bKash as the payment method. Send the amount to the designated bKash number and
verify the transaction ID. You can start from a minimum of ৳500.
Use the correct reference number, otherwise the credit may be delayed —
if there is an issue, provide the transaction ID in live chat.
Deposits via Nagad are generally processed very quickly. After the payment is successfully completed,
it may take a few minutes for the balance to update in your yes baji account.
If the credit does not appear after a long time, contact yes baji live chat with your Nagad transaction reference number — the issue will be resolved promptly.
Have more questions? Talk to us directly
If you can't find an answer on this FAQ page, yes baji's support team is ready to help in Bengali and English, 7 days a week, 24 hours a day. Live chat is the fastest option; for complex matters, you can send details by email.
Live Chat
Instant connection from the site or app — available 24/7 in Bengali and English.
Email Support
Email us for detailed issues or to send documents: [email protected]
Support Hours
24 hours a day, every day of the week — including holidays and overnight.
Play responsibly. Visit the Responsible Gaming page to learn about setting limits and self-exclusion. For ages 21+ only.