yes baji Privacy Policy
This document provides a full explanation of what personal information is collected on the yes baji platform, why it is stored, and in what circumstances it may be shared with third parties. We give your privacy the highest priority.
Introduction and Scope of Application
yes baji (referred to hereinafter as "we", "our", or "the platform") takes the protection of its users' personal information very seriously. This privacy policy describes what types of information we collect, the purposes for which it is used, and the steps taken to protect your information.
This policy applies to all users of the https://yesbaji.cam website and its associated applications and services. It remains in effect whenever you create an account, make a deposit, play games, or contact customer support.
For details on the general rules of using yes baji, we encourage you to read our Terms and Conditions, which set out all conditions relating to account use and services.
Information Collection and Types
2.1 Registration and Account Information
When you open an account with yes baji, we collect the following information:
- Full name and date of birth (for age verification — to confirm you are 21+)
- Mobile number and email address
- Password (stored in encrypted form; never visible in plain text)
- Preferred language and communication channel
2.2 Identity Verification Information (KYC)
Before processing financial transactions and when certain limits are exceeded, we follow a Know Your Customer (KYC) procedure. Information collected for this purpose may include:
- National ID (NID) or passport copy
- Proof of address
- Proof of ownership of the payment method
This information is used solely for the purpose of identity verification and fraud prevention.
2.3 Financial and Transaction Information
When deposits and withdrawals are completed via bKash, Nagad, Rocket, Upay, or bank transfer, the relevant transaction reference numbers and account details are stored securely in our system. We never store full payment card numbers or bank PINs.
2.4 Technical and Usage Information
Information automatically collected during your use of the website includes:
- IP address and device type
- Browser and operating system details
- Session duration and pages visited
- Cookie and session tracking data
- Referral source (where you came from before reaching the site)
Purposes of Information Use
yes baji uses your information only for the following specific purposes:
- Account management and service delivery: To facilitate registration, login, deposits, withdrawals, and gaming services.
- Identity and age verification: To prevent those under 21 from using the platform and to prevent fraud.
- Financial protection: To follow anti-money laundering procedures and to detect suspicious transactions.
- Customer support: To resolve your issues quickly and provide accurate assistance.
- Service improvement: To analyse site performance and further improve the user experience.
- Relevant communications: To inform you about bonuses, promotions, and important updates — but only with your consent.
Your information will not be used for purposes beyond those listed above.
Information Disclosure and Sharing
4.1 Sharing with Third Parties
yes baji does not sell your personal information or provide it to third parties for advertising purposes. However, information may be shared in the following specific circumstances:
- Payment processors: Necessary information is shared with bKash, Nagad, Rocket, Upay, or banks to complete your transactions — and only within the scope of those transactions.
- Technology service providers: Our technology partners may process certain data to operate the site's infrastructure, under strict confidentiality agreements.
- Legal obligations: Information may be disclosed pursuant to a court order or a lawful request from a law enforcement authority.
- Fraud prevention: Limited information may be shared with relevant authorities to detect or prevent suspicious activity.
4.2 International Data Transfers
Depending on the nature of our servers and services, some information may be stored on international servers. In such cases, we ensure that the destination country or service provider maintains adequate data protection standards.
Methods of Data Protection
yes baji has adopted industry-standard security measures to protect your information:
- SSL Encryption: All communication between you and the site is encrypted via TLS/SSL protocol, preventing anyone from reading data in transit.
- Password hashing: Your password is never stored in a readable form — strong cryptographic hashing is used.
- Access control: Only authorised staff can access specific data, and a log of every access is maintained.
- Regular audits: Regular system audits are conducted to identify security vulnerabilities.
- Data backups: Regular backups are maintained to reduce the risk of data loss.
Cookie Policy and Tracking Technologies
6.1 What Cookies Are and Why They Are Used
Cookies are small text files that a website stores in your browser. yes baji uses cookies for the following purposes:
- Essential cookies: To maintain login sessions, ensure security, and keep the site's core functions running.
- Analytics cookies: To understand which parts of the site users interact with most and to improve services.
- Preference cookies: To remember language preferences and other personal settings.
6.2 Cookie Control
You can disable or delete cookies from your browser settings. However, disabling essential cookies may cause some important site features to stop working.
Data Retention Period
yes baji retains your information only for as long as necessary. The general policy is:
- Active accounts: All information is retained for as long as the account remains active.
- Closed accounts: Financial and transaction records may be retained for a legally prescribed period even after an account is closed.
- KYC documents: Identity verification documents are retained in accordance with applicable legal requirements.
- Technical logs: Server logs are generally retained for a short period and deleted after security review.
Your Rights and Control
yes baji believes you should have control over your own information. You have the following rights:
- Right to access: You may request to know what information we hold about you.
- Right to correction: You may request that incorrect or outdated information be corrected.
- Right to deletion: In certain circumstances, you may request that your personal information be deleted, except where legal retention obligations apply.
- Right to restrict processing: You may object to your information being used for marketing or additional communications.
- Right to withdraw consent: You may withdraw consent given for optional purposes at any time.
To exercise these rights, contact our support team via live chat or email. We provide assistance in both Bengali and English, 24/7.
Protection of Minors
yes baji strictly restricts all services to users who are 21 years of age or older (21+). We do not knowingly collect or process any personal information from minors.
If we believe a user is under 21, we will immediately suspend that account and take steps to delete the associated information. For more information on responsible gaming, visit our Responsible Gaming page, where you will find detailed guides on preventing excessive gaming and self-restriction.
Third-Party Links and Services
The yes baji platform may at times have connections to third-party services, such as payment gateways or game providers. These third parties have their own privacy policies, and yes baji is not responsible for their information collection practices.
When transacting with payment processors (bKash, Nagad, Rocket, Upay, and banks), your financial information is handled directly under the security arrangements of that organisation. We store only the reference information for transaction confirmation.
Policy Changes and Updates
yes baji reserves the right to amend this privacy policy from time to time. In the case of significant changes, we will:
- Send a notification to your registered email or mobile number.
- Display a clear notice on the site's main page.
- Update the "Last Updated" date on this page.
If you continue to use the site after an update, you will be considered to have agreed to the revised policy. We therefore recommend checking this page regularly.
Contact and Complaints
If you have any questions, concerns, or complaints about this privacy policy, please contact us:
- Live Chat: Connect 24/7 via the chat button on any page of the site.
- Email: [email protected]
Our support team will receive your complaint in both Bengali and English and will provide a resolution as quickly as possible.
To learn more about yes baji, visit our About Us page, where you will find detailed information about the platform's goals and services. You can also check our FAQ section for answers to common questions.